Kingdom Casino Terms of Use

These terms and conditions set out the rules that apply when you use Kingdom. They explain the relationship between us and our customers, what we expect of users, and how we operate the account, payments, promotions and dispute handling. By registering or continuing to use our services you accept these terms and any other rules we publish on the site from time to time.

Account responsibilities

Account holders must provide accurate personal details and keep them up to date. You are responsible for all activity on your account, and for maintaining the confidentiality of your login credentials. Only one account is permitted per person, household or payment method; we may close duplicate accounts and void related balances or winnings. You must tell us immediately if you suspect unauthorised access to your account.

Eligibility requirements

To open an account you must be at least 18 years old or over the legal gambling age in your jurisdiction, whichever is higher, and be located in a territory where our services are permitted. We may refuse registration or close accounts from restricted jurisdictions. Use of VPNs or false information to bypass geographic controls is prohibited and may lead to account suspension and forfeiture of funds.

Acceptable platform use

Users must not use the platform for fraudulent, abusive or unlawful activity. Prohibited behaviour includes collusion, bonus abuse, arbitrage, money‑laundering, tampering with games or attempting to exploit system errors. We reserve the right to monitor play and to take action, including withholding winnings, adjusting balances or closing accounts when abuse or suspicious activity is detected.

General bonus and promotion rules

Promotions are subject to separate terms which sit alongside these general rules. Bonuses are intended for entertainment and are paid under specified conditions. Typical rules include minimum deposits, wagering requirements (commonly 30x–40x the bonus), contribution percentages for different game types, maximum stakes while a bonus is active, and expiry periods for bonus funds and free spins. Only one bonus may be active at a time unless stated otherwise. Certain payment methods may be excluded from promotion eligibility.

Deposits and withdrawals

We accept a range of payment methods in GBP. Minimum deposit and withdrawal levels are shown in your account. We do not usually charge internal fees, but third‑party providers or banks may apply charges. Withdrawals require verification and may be subject to anti‑money‑laundering checks; you must submit identity and address documents when requested. Processing times depend on the chosen method and verification status; e‑wallet and crypto methods are typically faster, while card and bank transfers can take several business days.

Account verification

We may request photo ID, proof of address and proof of payment method prior to any payout. Failure to provide requested documents may result in delays or refusal of withdrawals until checks are complete.

Dispute resolution

If you have a complaint please contact support so we can review the matter. We will acknowledge complaints promptly and aim to resolve them within a reasonable time. If we cannot resolve a dispute internally, you may be advised how to escalate the matter to the relevant independent body or regulator that oversees the operator.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified on the site or by email where appropriate. Continued use of your account after publication of updated terms constitutes acceptance of those changes. If you do not accept revised terms you should close your account and withdraw any balance in accordance with the withdrawal rules above.